Please read below for a guide on how to resolve a POS visual issue affecting the black menu bar. The POS menu bar error can be resolved by clearing the cache on your browser, then reloading the screen. If you’re unsure how to clear your cache, please follow the below steps for your corresponding browser. Chrome
At the top right, click the
Settings
button and click on
Settings .
3 vertical dots: settings button if your browser is up-to-date
Red circle with an arrow: settings button if your browser has an update pending.
Click
More tools and then
Clear browsing data .
At the top, choose a time range. To delete everything, select All time.
Safari in the main menu on the top left of your browser screen and click on
Preferences .
A popup opens. Click on the
Advanced tab.
Check the option
Show Develop menu in menu bar at the bottom.
Click
Develop and select
Empty Caches from the submenu items.
Reload the site.
Other If you’re running Erply on a different browser and are unsure how to clear the cache, please check your browser’s support resources.
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